ET Solar cares about our customers and, as a result, we have established a dedicated team, clear procedures, and various contact points covering different regions. With more than 20 subsidiaries or local offices around the world, ET Solar provides convenient service to customers.
All customer issues are responded to with professional feedback within 24 hours. Each request is always resolved with solutions to the customer as well as corrective actions, precautions, and suggestions as appropriate. Specific contacts, phone numbers, and instructions are all provided to help our customers obtain a trained service agent.
The ET Solar team is ready for your inquiry or request 24/7. We provide diversified services in multiple ways and are always looking for satisfying solutions for you.
introducing and recommending products through cooperation proposals,
preparation of transaction documents, logistics assistance, and on-site service
response, ET Solar provides full service from pre-sales through after-sales
needs. With more than 20 worldwide subsidiaries and local service teams, we
promise to provide professional and efficient response to all customer
Combining our global service network with strong in-house capabilities located in regional Solutions Service Centers in Munich (Europe), Pleasanton (U.S.), Shanghai (Asia Pacific) and Nanjing (China), the ET Solar Smart Solutions Team provides services covering every phase of the project lifecycle. Project services are categorized and independently presented to partners according to the specific needs of each partner category.
Sustainable Business Growth by Partnering with ET Solar
As the well-recognized solar smart energy solutions provider, ET Solar firmly believes that sustainable business growth can be achieved only while all shareholders benefit from cooperation. We offer a wide range of support, services, and programs benefiting our customers around the world. Both solar module customers, like installers, integrators, distributors, and EPC, and power plant partners, including developers, commercial users, utility companies, and investors, consistently benefit from ET Solar＊s comprehensive and benefit-rich partnership services.
Partner with ET Solar, and you will add value in your solar business.